At Saskferco, the quality of our product is matched by the quality of our customer service. Our success is built upon our employees’ commitment to constant improvement in customer service through people, tools and technology. We employ advanced information strategies such as automated shipment notification and overnight account status updates that make it easy for our customers to do business with us.
Our central prairie location allows us to best meet the needs of dealers who serve farmers in western Canada and the northern part of the United States; the proximity of our product to our customers speeds delivery. The quality of our service is further enhanced by our transport and warehouse capabilities, which comprise one of the largest urea warehouses in North America as well as partnerships with CN Rail and our preferred service program. The Saskferco fertilizer storage facility in Carman, Manitoba, constructed in order to better meet the needs of our customers in that market area, also underlines our commitment to excellence in customer service.
Attention to customer service is key to Saskferco’s success in the nitrogen fertilizer industry.